Cleaning Maintenance & Cleaning for the Promethean ACTIVboard "Do NOT use abrasive powders, soap, detergents or petroleum based cleaners or solvents on the ACTIVboard surface. Due to the high quality of the projection surface it is not recommended that dry wipe markers be used on the ACTIVboard surface. If, however, the surface needs cleaning, we recommend a proprietary brand of dry-wipe marker board cleaner Water based cleaners containing ammonia, vinegar, (e.g. glass and counter cleaners) that leave no residual film are acceptable as a second choice. Please check the contents on the container label prior to use or clean and test a small area before cleaning the entire surface. Stubborn stains or accumulations from other contaminants such as fingerprint oil, dirt, dust or use of grease pencil or permanent markers may require use of a detergent cleaner and soft bristle brush. After such a cleaning it will be necessary to clean the surface two or more time with the approved whiteboard cleaner or denatured alcohol Scratches cannot be repaired or removed and will make ink and stain removal to that area difficult. Do not use metal brushes, scrapers or cleaning cloths whose prior use is questionable. A polish with standard household spray polish will restore the smooth writing surface after cleaning. The surface of the ACTIVboard is made to very high standards or durability. In normal use you can expect satisfactory results every time with proper maintenance."
Maintenance & Cleaning for the Promethean ACTIVboard
"Do NOT use abrasive powders, soap, detergents or petroleum based cleaners or solvents on the ACTIVboard surface.
Due to the high quality of the projection surface it is not recommended that dry wipe markers be used on the ACTIVboard surface. If, however, the surface needs cleaning, we recommend a proprietary brand of dry-wipe marker board cleaner
Water based cleaners containing ammonia, vinegar, (e.g. glass and counter cleaners) that leave no residual film are acceptable as a second choice. Please check the contents on the container label prior to use or clean and test a small area before cleaning the entire surface.
Stubborn stains or accumulations from other contaminants such as fingerprint oil, dirt, dust or use of grease pencil or permanent markers may require use of a detergent cleaner and soft bristle brush. After such a cleaning it will be necessary to clean the surface two or more time with the approved whiteboard cleaner or denatured alcohol
Scratches cannot be repaired or removed and will make ink and stain removal to that area difficult. Do not use metal brushes, scrapers or cleaning cloths whose prior use is questionable.
A polish with standard household spray polish will restore the smooth writing surface after cleaning.
The surface of the ACTIVboard is made to very high standards or durability. In normal use you can expect satisfactory results every time with proper maintenance."
Source:
http://www.wcolweb.com/technology/Promethean%20ACTIVboard%20Maintenance.doc